Operations Director

Position Summary:
The mission of Neighborhood House is to enrich, empower and educate children and adults through quality, affordable preschool programs, day care services and comprehensive support services. As the Operations and Technology Director you will support this mission by being accountable for the overall operations and technology management of Neighborhood House’s 57,000-square-foot building, which resides on 5.5 acres of land in the heart of Salt Lake City’s westside community and serves over 350 clients daily, as well as our 4,500 SQ foot expansion site located on North Temple.
 
This position is responsible for creating and maintaining systems and policies to ensure smooth operations of all aspects of our facilities, with the ability to increase efficiencies and productivity and keep all systems maintained and functioning smoothly. The Operations and Technology Director is part of the Executive Leadership team, and plays a vitally important role in this stage of growth for the organization.
 
The ideal candidate would be a hands on leader who is analytical and organized, great at project management, and able to work well with all faucets of the organization and community.
Position Responsibilities

• Ensure all technology, kitchen, facilities, transportation and grounds processes are working efficiently and maintained.
• Work with database systems to ensure systems communicate and produce the appropriate data to further our goals.
• Monitor existing processes and analyze their effectiveness; create strategies to improve productivity, efficiency, and cost savings.
• Create internal standard operating procedures manual and process for keeping current.
• Create and maintain maintenance schedule, bid schedule, and capital improvement schedule.
• Manage relationships with all outside vendors and ensure quality and price controls.
• Serve as the lead Facilities person for all activities and events; will coordinate with all NH departments as needed to ensure event planning, set-up, and tear-down are completed as required.
• Create and train staff on all elements of building Safety and Security systems and Emergency evacuation procedures.
• Oversee inspection schedules, and maintain compliance with all safety, health, licensing, accreditation and best practice requirements.
• Respond to all building and facility related issues outside of working hours including, surveillance, burglar and fire systems, etc.
• Create and maintain budgets
• Other duties as assigned.

• Minimum three years of experience in operations and facility management
• Bachelor’s Degree in a related field preferred
• Must have Project Management Experience, certification preferred
• Bilingual English Spanish a plus
• Excellent computer and technological systems understanding
• Capable of managing multiple priorities and meeting deadlines
• Ability to work evenings, weekends, and holidays as required
• The ability and willingness to perform other duties as needed
• Ability to communicate effectively with others, both verbally and in writing.
• Must be able to pass a background check with fingerprinting, Moter Vehicle Record check, and random drug testing
• Must have a valid driver’s license, food handler permit, and be CPR-certified